What it is
A first emotional intervention: listening without judgement, acknowledging the distress, containing the acute reaction and helping the person regain some control over the next few hours.
What it is
A first intervention, without delay
Psychological first aid is the immediate help given to someone in crisis: listening, stabilising and guiding, until the person is safe and knows what to do next.
What it is not
It is not therapy, moral advice or venting. It does not replace psychological or psychiatric treatment, or emergency services.
What calling brings
Time. Early intervention reduces immediate distress, prevents a crisis from setting in and directs the person to the support they actually need.
Warning signs
Don’t delay, call today, not tomorrow
If you recognise any of these signs in yourself or someone else, do not wait for it to pass on its own. Contact should be immediate.
Thoughts of death
Thoughts of death, of ending it all or of "disappearing", yours or someone close to you. This is the most urgent sign: call straight away.
Acute crisis
A panic attack, uncontrollable crying, agitation or total freeze, after an accident, an assault, sudden news or a recent bereavement.
Distress that blocks
Intense anxiety that will not lift, prolonged insomnia, uncontrollable anger, rising use of alcohol or drugs, or being unable to work or look after yourself.
Someone withdrawing
A person who pulls away, gives up on plans, talks about being a burden or "putting things in order". Speaking early can be decisive.
Extreme depletion
Exhaustion that stops you sleeping, concentrating or deciding. At work, this is a psychosocial risk that should be flagged immediately.
At work
A colleague or employee in crisis, a serious incident in the team or a case of harassment: the company can activate this support discreetly.
How it works
From the call to the right support
A simple path, designed so that the first contact is not another obstacle.
Call
+351 963 476 723. If you cannot speak to me straight away, leave a message on WhatsApp or by email and I will get back to you as soon as possible.
Initial assessment
A brief listening to understand what happened, how serious it is and what is needed now. No forms, no waiting list.
Stabilising
Emotional containment techniques and a simple plan for the next few hours: what to do, what to avoid and who can help.
Referral
Where needed, psychological follow-up, referral into the health network or intervention within the organisation.
In immediate risk to life, call 112 or go to the nearest emergency department. SOS Psi is specialist support, not an emergency service.
Contact
Speak with a specialist today.
One call can change the outcome of a crisis.
Write to me by email or WhatsApp, or book a time.